Service Operations Events

Hybrid & In-person

Past Event

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European B2B Services Summit 2022

This year’s summit will highlight recent McKinsey research on the "Future of Services", and how services organizations across sectors...
More can thrive by addressing digitization, talent challenges, sustainability, and other disruptive trends. We will have a mix of guest speakers, McKinsey led sessions, as well as ample time to meet other services leaders. This is a unique opportunity to have the B2B Services Community in one room!
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Virtual

Past Event

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Customer Experience to Drive Aftermarket Services Growth and Profitability

Inspire your own transformation with examples of how industry leaders set priorities and innovate services across physical and digital...
More journeys to increase value at a reduced cost to serve.
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Duration: 1 hour