McKinsey Talks Operations

Cutting through the noise to transform strategy into lasting Operations success

In a rapidly evolving environment, Operations strategy can drive productivity and resilience, and capture new opportunities for competitive advantage.

Join the conversation with McKinsey experts and industry leaders, in this active program that showcases the latest thinking in Operations excellence.

Use these pages to explore the opportunities, register for events, and become part of the McKinsey Talks Operations community.

Let’s talk

Presenter Icon Upcoming Events - Virtual

Presenter IconVirtual
December 6, 2023
12pm – 1pm ET | 6pm – 7pm CET

AI and Generative AI in Service Operations

Service Operations

In this session, our experts will share how Generative AI is changing the game in operations by improving customer experience and...
uplifting productivity.

: Mitesh Prema, Mara Pometti

Duration: 1 hour

Presenter IconVirtual
December 7th, 2023
2-3pm ET

Unleashing the potential of generative AI in Life Sciences Operations

Manufacturing & Supply Chain

Generative AI is experiencing significant momentum this year with the potential for meaningful impact across industries and functions....
On Thursday, November 16th at 2pm ET, we will host a small group of 5-7 life sciences industry leaders to engage and explore recent gen AI developments, applications in life sciences operations (including demos/ prototypes) and considerations for shaping the path forward.

Hosts (Final line-up to be confirmed): Joe Hughes, Parag Patel, Delphine Zurkiya, Boyd Spencer, Raj Rajendran, Vivek Arora

Duration: 1 hour

Presenter IconVirtual
Starting on January 24, 2024

Portfolio Simplicity Virtual Roundtable Series

Product Development & Procurement

Simplifying your product portfolio can help you boost innovation, profitability, and focus…

We regularly host webinars across a wide range of Operations functions and topics. View all broadcast and virtual events—and our extensive archive.

Presenter Icon Upcoming Events - Hybrid & In-person

Presenter IconHybrid/In-person
Date and time to be scheduled. Please register your interest early!

Exploring the art of the possible for generative AI in Operations


Join us on-site at McKinsey’s Innovation & Learning Center Atlanta for a full day event, where participants will explore...
operations-focused generative AI use cases up close and experience first-hand the impact and value it can unlock—for the frontline and executives.

We regularly host events including summits, round table discussions, expos, and more across a wide range of Operations functions and topics. View all in person and hybrid events here.

Presenter IconLatest Podcasts

manufacturing africas future jobs growth and sustainability
Presenter IconPodcast
November 9, 2023

Manufacturing Africa’s future: Jobs, growth, and sustainability

Presenter IconPodcast
August 23, 2023

Reset and reimagine: The role of generative AI in SG&A success

Navigating Dynamic Labour McKinsey
Presenter IconPodcast
July 5, 2023

Navigating dynamic labor: Building strong warehousing operations

Listen to the full McKinsey Talks Operations podcast archive.