McKinsey Talks Operations

Cutting through the noise to transform strategy into lasting Operations success

In a rapidly evolving environment, Operations strategy can drive productivity and resilience, and capture new opportunities for competitive advantage.

Join the conversation with McKinsey experts and industry leaders, in this active program that showcases the latest thinking in Operations excellence.

Use these pages to explore the opportunities, register for events, and become part of the McKinsey Talks Operations community.

Let’s talk

Presenter Icon Upcoming Events - Virtual

Presenter IconVirtual
April 5, 2023 | 11:00 AM ET | 5:00 PM CET

Speed to Digital: moving from pilot purgatory to productivity

Service Operations

It’s evident that ambitious organizations are moving fast—but too often, they’re also getting stuck. Join experts from McKinsey...
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Operations to learn how services leaders are navigating the AI journey and moving from pilot phase to productivity at speed.
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Panelists: Grant Riewe, Rob Whiteman, Mohammed Aaser

Duration: 1 hour

Presenter IconVirtual
April 17, 2023 | 11:00 AM ET | 5:00 PM CET

Success factors to deliver competitive Gigafactories on time

Cross-Operations

The session will include a conversation with Envision AESC on their experiences during a recent Gigafactory build including lessons...
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learned, risks to watch out for and how to unlock the biggest cost and schedule savings.
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Duration: 1 hour

Presenter IconVirtual
April 20, 2023 | 10:30AM IST | 13:00 PM SGT

Generative AI: Unlocking value for customer engagement

Service Operations

While Generative AI has been around for years, it has become an overnight sensation with the open-access launch of products like ChatGPT...
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(OpenAI) or LaMDA (Google).
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Confirmed Speakers (more to come): Alex Sawaya, Malcolm Gomes, John Larson

Duration: 1 hour

We regularly host webinars across a wide range of Operations functions and topics. View all broadcast and virtual events—and our extensive archive.

Presenter Icon Upcoming Events - Hybrid & In-person

Presenter IconHybrid/In-person
Weeks of April 24 and May 22, 2023

Supply Chain University 2023

Manufacturing & Supply Chain

The Supply Chain University program is designed for early to mid-tenure Supply Chain professionals with an aspiration to accelerate their...
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path to Supply Chain leadership positions.
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We regularly host events including summits, round table discussions, expos, and more across a wide range of Operations functions and topics. View all in person and hybrid events here.

Presenter IconLatest Podcasts

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Presenter IconPodcast
March 22, 2023

Skinny design: Smaller is better

myth busters hero woman holding a laptop whilst on the phone
Presenter IconPodcast
January 20, 2023

Myth busters: Unexpected insights on contact centers

Presenter IconPodcast
January 17, 2023

McKinsey Talks Operations: How the best from 2022 can power 2023

Listen to the full McKinsey Talks Operations podcast archive.