McKinsey Talks Operations

Cutting through the noise to transform strategy into lasting Operations success

In a rapidly evolving environment, Operations strategy can drive productivity and resilience, and capture new opportunities for competitive advantage.

Join the conversation with McKinsey experts and industry leaders, in this active program that showcases the latest thinking in Operations excellence.

Use these pages to explore the opportunities, register for events, and become part of the McKinsey Talks Operations community.

Let’s talk

Presenter Icon Upcoming Events - Virtual

Presenter IconVirtual
Webinar series

Driving excellence in commodity sourcing

Webinar series
Product Development & Procurement

Join our upcoming webinar series to gain valuable insights into the complexities of raw material sourcing in a rapidly evolving value...
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chain, addressing fluctuating energy costs, supply chain disruptions, and weakened demand. Our team of McKinsey experts will provide an in-depth analysis and share practical solutions to tackle these challenges effectively.
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Presenter IconVirtual
December 11, 2024
11:00 AM ET | 5:00 PM CET

Boosting talent stability and ownership mindsets in frontline operations

Service Operations

In this webinar, we will explore how Ingersoll Rand reduced attrition, increased employee engagement and improved performance by making...
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all employees owners of the company. We will also be joined by Ownership Works, a nonprofit that partners with organizations to establish broad-based employee ownership programs and develop ownership cultures, providing all employees with a stake in the value they help create.
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Presenter IconVirtual
January 17, 2025
10:00 AM - 11:00 AM ET

Driving value through gen AI for paper and packaging players

Product Development & Procurement

Join McKinsey experts to explore how paper and packaging players think about leveraging gen AI. As gen AI continues to evolve, its...
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potential across the paper and packaging value chain will grow. To unlock this promise, organizations need to act now.
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We regularly host webinars across a wide range of Operations functions and topics. View all broadcast and virtual events—and our extensive archive.

Presenter Icon Upcoming Events - Hybrid & In-person

Presenter IconHybrid/In-person
March 10-12, 2025 | Miami, FL

Spendscape at Procurement Leaders Americas Congress

Industry Conference
Product Development & Procurement

Meet us at next year’s Procurement Leaders Americas Congress for an engaging discussion with our Spendscape procurement analytics...
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experts on-site and delve into the current global outlooks and trends in digital procurement.
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Presenter IconHybrid/In-person
Spring 2025 | North America

Services Rewired Summit North America

Service Operations

Post pandemic, productivity levels have not returned to meet expectations of business leaders, or shareholders. New levers are needed to...
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drive a step-change in performance, efficiencies and improved outcomes for customers and for employees across the value chain. The answer lies in rewiring your service operations: infusing the right technology where and when it matters, and improving experiences for both employees and customers, to drive productivity outcomes. Join senior leaders from across North America and McKinsey experts at the Services Rewired Summit North America for the definitive knowledge exchange on driving productivity in front, mid and back-office operations and rewiring the business and organizational fundamentals to stimulate future growth.
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Presenter IconHybrid/In-person
May 13-15, 2025 | London

Spendscape at Procurement Leaders World Congress

Industry conference
Product Development & Procurement

Meet us at next year’s Procurement Leaders World Congress for an engaging discussion with our Spendscape procurement analytics experts...
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on-site and delve into how to amplify productivity and fuel growth.
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We regularly host events including summits, round table discussions, expos, and more across a wide range of Operations functions and topics. View all in person and hybrid events here.

Presenter IconLatest Podcasts

future-proofing-operations-1462139281-hero-1536x864
Presenter IconPodcast
July 19, 2024

Future-proofing operations: How tech and talent go hand in hand

the-evolution-of-customer-care-ai-and-the-gen-z-effect-2007695997-hero-1536x864
Presenter IconPodcast
July 8, 2024

The evolution of customer care: AI and the Gen Z effect

when-failure-is-an-option-1291824230-hero-1536x864
Presenter IconPodcast
June 3, 2024

When failure is an option: Fostering organizational innovation and learning

Listen to the full McKinsey Talks Operations podcast archive.