McKinsey Talks Operations
Cutting through the noise to transform strategy into lasting Operations success
In a rapidly evolving environment, Operations strategy can drive productivity and resilience, and capture new opportunities for competitive advantage.
Join the conversation with McKinsey experts and industry leaders, in this active program that showcases the latest thinking in Operations excellence.
Use these pages to explore the opportunities, register for events, and become part of the McKinsey Talks Operations community.
Upcoming Events - Virtual
12pm – 1pm ET | 6pm – 7pm CET
AI and Generative AI in Service Operations
In this session, our experts will share how Generative AI is changing the game in operations by improving customer experience and...
More uplifting productivity.
: Mitesh Prema, Mara Pometti
Duration: 1 hour
Unleashing the potential of generative AI in Life Sciences Operations
Generative AI is experiencing significant momentum this year with the potential for meaningful impact across industries and functions....
More On Thursday, November 16th at 2pm ET, we will host a small group of 5-7 life sciences industry leaders to engage and explore recent gen AI developments, applications in life sciences operations (including demos/ prototypes) and considerations for shaping the path forward.
Hosts (Final line-up to be confirmed): Joe Hughes, Parag Patel, Delphine Zurkiya, Boyd Spencer, Raj Rajendran, Vivek Arora
Duration: 1 hour
We regularly host webinars across a wide range of Operations functions and topics. View all broadcast and virtual events—and our extensive archive.
Upcoming Events - Hybrid & In-person
Exploring the art of the possible for generative AI in Operations
Join us on-site at McKinsey’s Innovation & Learning Center Atlanta for a full day event, where participants will explore...
More operations-focused generative AI use cases up close and experience first-hand the impact and value it can unlock—for the frontline and executives.
We regularly host events including summits, round table discussions, expos, and more across a wide range of Operations functions and topics. View all in person and hybrid events here.
Listen to the full McKinsey Talks Operations podcast archive.