Past Event
April 5, 2023
11:00 AM ET | 5:00 PM CET

Speed to Digital: moving from pilot purgatory to productivity

Service Operations

It’s evident that ambitious organizations are moving fast—but too often, they’re also getting stuck. Join experts from McKinsey...
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Operations to learn how services leaders are navigating the AI journey and moving from pilot phase to productivity at speed.
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Panelists: Grant Riewe, Rob Whiteman, Mohammed Aaser

Past Event
March 22, 2023
12:00 PM ET | 5:00 PM CET

Generative AI: unlocking value in Customer Service Operations

Service Operations

Generative AI—think, ChatGPT and LaMDA—has grabbed recent headlines with astounding speed, showcasing its power and potential to...
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transform—everything. For Customer Service Operations (CSO) leaders, generative AI offers a new lever for value creation and growth.
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Panelists: Richard Smullen, Sagie Davidovich, Ping Wu, Maksim Ovsyannikov, Oana Cheta, John Larson, Josh Wolff

Past Event
March 15, 2023
11:00 AM ET | 4:00 PM CET

Challenge accepted: Navigating fluctuations in semiconductor supply

Cross-Operations

The supply of semiconductors has been, and remains, a significant challenge for industries around the world, and “chip hunting” has...
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become a full cross-organization challenge.
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Past Event
February 14, 2023
10:00 AM ET | 4:00 PM CET

Decarbonizing Operations
Onboarding the journey to Zero Carbon Product

Cross-Operations

Together we will consider a combination of decarbonization approaches and solutions to build the baseline, enhance the circularity, and...
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reduce product carbon intensity.
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Past Event
February 1, 2023
10:00 AM ET | 4:00 PM CET

Moving the needle in software development

Product Development & Procurement

The role of software in product innovation is evolving—executives need to embrace the transformation from hardware-oriented to...
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software-driven development.
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Past Event
December 7, 2022
10:30 AM ET | 4:30 PM CET

Building operational resilience: pursuing excellence in the face of uncertainty

Cross-Operations

Join this conversation with McKinsey leaders to learn more about building resilience using productivity levers supported by transformed...
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operating models to win through a downturn. Topics covered will include actions across projects, products, and services to strengthen performance from capital, supply chain, and service perspectives.
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Past Event
November 29, 2022
10:30 AM ET | 4:30 AM CET

The Capex Imperative: Capital investment strategy in times of disruption

Cross-Operations

Guided by McKinsey experts, join this webinar to explore how your portfolio can deliver value and achieve sustainability by improving...
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delivery and transforming the way capital work is done through data and analytics.
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Past Event
October 25, 2022
10:00 AM ET | 4:00 PM CET

Procurement in Times of Inflation, Volatility, and Energy Crisis: Core Actions for Procurement Leaders to Navigate Uncertainty

Product Development & Procurement

In times of geopolitical instability, spiraling inflation, volatile energy prices and supply chains, procurement holds a crucial role in...
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counteracting the effects of these disruptions.
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Past Event
October 13, 2022
8:00 AM ET | 2:00 PM CET | 8:00 PM SGT | 11:00 PM AEDT

Lighthouses Live: Shaping the next chapter of the Fourth Industrial Revolution

Cross-Operations

The first chapter of the Fourth Industrial Revolution is written. A new chapter is beginning, and the 100+ members of the Global...
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Lighthouse Network have taken hold of the pen. The benchmarks they are setting, the productivity and sustainability gains they are achieving, and the workforce engagement prove that this is more than ‘hype and hope.’
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Lighthouse Leaders: Revathi Advaithi, Erez Israeli, Michael R. McMullen, Umang Vohra, Wenbo Xiang