Events: Virtual

Building operational resilience: pursuing excellence in the face of uncertainty

Join this conversation with McKinsey leaders to learn more about building resilience using productivity levers supported by transformed...
More operating models to win through a downturn. Topics covered will include actions across projects, products, and services to strengthen performance from capital, supply chain, and service perspectives.
Less

Duration: 1 hour

Moving the needle in software development

The role of software in product innovation is evolving—executives need to embrace the transformation from hardware-oriented to...
More software-driven development.
Less

Duration: 1 hour

Decarbonizing Operations
Onboarding the journey to Zero Carbon Product

Together we will consider a combination of decarbonization approaches and solutions to build the baseline, enhance the circularity, and...
More reduce product carbon intensity.
Less

Duration: 1 hour

Challenge accepted: Navigating fluctuations in semiconductor supply

The supply of semiconductors has been, and remains, a significant challenge for industries around the world, and “chip hunting” has...
More become a full cross-organization challenge.
Less

Duration: 1 hour

Generative AI: unlocking value in Customer Service Operations

Generative AI—think, ChatGPT and LaMDA—has grabbed recent headlines with astounding speed, showcasing its power and potential to...
More transform—everything. For Customer Service Operations (CSO) leaders, generative AI offers a new lever for value creation and growth.
Less

Panelists: Richard Smullen, Sagie Davidovich, Ping Wu, Maksim Ovsyannikov, Oana Cheta, John Larson, Josh Wolff

Duration: 1 hour

Speed to Digital: moving from pilot purgatory to productivity

It’s evident that ambitious organizations are moving fast—but too often, they’re also getting stuck. Join experts from McKinsey...
More Operations to learn how services leaders are navigating the AI journey and moving from pilot phase to productivity at speed.
Less

Panelists: Grant Riewe, Rob Whiteman, Mohammed Aaser

Duration: 1 hour

Generative AI: Unlocking value for customer engagement

While Generative AI has been around for years, it has become an overnight sensation with the open-access launch of products like ChatGPT...
More (OpenAI) or LaMDA (Google).
Less

Speakers and Panelists: Prasanna Kumar Arikala, Michael I Crago, Masa Shimizu, Richard Smullen, Malcolm Gomes, John Larson, Alex Sawaya, Xiaoxiao Tong

Duration: 1 hour

Unboxed: What consumers really think about sustainability in packaging (EU/Asia)

Join us for a 60 minute virtual webinar where we’ll take a close look at consumer attitudes, insights, emerging themes, and far-reaching...
More implications for converters and brand owners in the packaging space.
Less

Speakers: Oskar Lingqvist, David Feber, Abhinav Goel, Felix Gruenewald

Duration: 1 hour

Unboxed: What consumers really think about sustainability in packaging (Americas)

Join us for a 60 minute virtual webinar where we’ll take a close look at consumer attitudes, insights, emerging themes, and far-reaching...
More implications for converters and brand owners in the packaging space.
Less

Speakers: David Feber, Daniel Nordigaarden, Suku Ponkshe

Duration: 1 hour