Cross-Operations Podcasts

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July 19, 2024

Future-proofing operations: How tech and talent go hand in hand

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June 3, 2024

When failure is an option: Fostering organizational innovation and learning

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January 15, 2024

Navigating the new normal: Operations insights for 2024

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January 3, 2024

Generative AI in operations: Capturing the value

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March 22, 2023

Skinny design: Smaller is better [Podcast]

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January 20, 2023

Myth busters: Unexpected insights on contact centers

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January 17, 2023

McKinsey Talks Operations: How the best from 2022 can power 2023

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November 23, 2022

Batteries included: Building and operating sustainable gigafactories

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November 11, 2022

114 down, 10 million to go: The Global Lighthouse Network’s mission