Passed Event
February 1st, 2023
16:00 CET - 17:00 CET

Moving the needle in software development

Product Development & Procurement

The role of software in product innovation is evolving—executives need to embrace the transformation from hardware-oriented to...
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software-driven development.
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Duration: 1 hour

Passed Event
February 14, 2023
16:00 - 17:00 CET | 10:00 - 11:00 ET

Decarbonizing Operations
Onboarding the journey to Zero Carbon Product

Cross-Operations

Together we will consider a combination of decarbonization approaches and solutions to build the baseline, enhance the circularity, and...
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reduce product carbon intensity.
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Duration: 1 hour

Passed Event
March 15, 2023
16:00 CET | 11:00 ET

Challenge accepted: Navigating fluctuations in semiconductor supply

Cross-Operations

The supply of semiconductors has been, and remains, a significant challenge for industries around the world, and “chip hunting” has...
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become a full cross-organization challenge.
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Duration: 1 hour

Passed Event
March 22, 2023 | 12pm ET

Generative AI: unlocking value in Customer Service Operations

Service Operations

Generative AI—think, ChatGPT and LaMDA—has grabbed recent headlines with astounding speed, showcasing its power and potential to...
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transform—everything. For Customer Service Operations (CSO) leaders, generative AI offers a new lever for value creation and growth.
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Panelists: Richard Smullen, Sagie Davidovich, Ping Wu, Maksim Ovsyannikov, Oana Cheta, John Larson, Josh Wolff

Duration: 1 hour