Generative AI: Unlocking value for customer engagement

April 20, 2023 | 10:30AM IST | 13:00 PM SGT

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Presenter IconSpeakers

Speakers and Panelists

Prasanna Core

Prasanna Kumar Arikala


Michael I Crago McKinsey Talks Operations

Michael I Crago

General Manager

Queensland Department of Transport and Main Roads

Masa Shimizu McKinsey Talks Operations

Masa Shimizu


ZEALS, Chat Commerce

McKinsey Speaker Richard

Richard Smullen


Pypestream Inc.

Malcolm McKinsey Talks Operations

Malcolm Gomes


McKinsey & Company

McKinsey Speaker John

John Larson

Expert AP

McKinsey & Company

Alex McKinsey Talks Operations

Alex Sawaya

Senior Partner

McKinsey & Company

Xiaoxiao Tong McKinsey

Xiaoxiao Tong


McKinsey & Company