Generative AI: Unlocking value for customer engagement

April 20, 2023 | 10:30AM IST | 13:00 PM SGT

Thank you for joining us for the Generative AI: Unlocking value for customer engagement webinar.

We hope you found value in the event and came away with insights on how generative AI can create value in your organization. Below you can find more insights on this topic and a recording of the session. We look forward to seeing you at future webinars and events.

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Speakers

Speakers and Panelists

Prasanna Kumar Arikala

CTO

Kore.ai

Michael I Crago McKinsey Talks Operations

Michael I Crago

General Manager

Queensland Department of Transport and Main Roads

Masa Shimizu McKinsey Talks Operations

Masa Shimizu

Founder/CEO

ZEALS, Chat Commerce

McKinsey Speaker Richard

Richard Smullen

Founder/CEO

Pypestream Inc.

Malcolm McKinsey Talks Operations

Malcolm Gomes

Partner

McKinsey & Company

McKinsey Speaker John

John Larson

Expert AP

McKinsey & Company

Alex McKinsey Talks Operations

Alex Sawaya

Senior Partner

McKinsey & Company

Xiaoxiao Tong McKinsey

Xiaoxiao Tong

Expert

McKinsey & Company