Putting AI to Work: The Operational Excellence Imperative

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While AI remains a top priority for organizations worldwide, many companies continue to struggle to move beyond pilots and realize meaningful productivity and performance gains at scale.

Join McKinsey experts for an exclusive discussion of new research exploring why some organizations are successfully capturing value from AI transformations while others are falling short. Based on a global survey of 1,000 executives, the research reveals that organizations achieving the greatest impact are those that pair AI investments with strong operational excellence foundations.

During this webinar, we will share the findings from our latest article, Putting AI to Work: The Operational Excellence Imperative, and discuss the practical implications for operations leaders seeking to accelerate AI-enabled transformation and unlock sustainable performance improvements.

Key discussion topics

• Why many organizations struggle to translate AI investments into measurable business impact
• What distinguishes organizations successfully scaling AI from those still trapped in pilot mode
• The role of operational excellence in enabling AI adoption and value creation
• Insights from a survey of 1,000 executives across industries and geographies
• Practical implications for operations, transformation, and business leaders