Generative AI: unlocking value in Customer Service Operations

March 22, 2023
12:00 PM ET | 5:00 PM CET

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Presenter IconSpeakers

Panelists

McKinsey Speaker Richard

Richard Smullen

Founder and CEO

Pypestream

McKinsey Speaker Sagie

Sagie Davidovich

CEO

SparkBeyond

Ping Wu Cresta

Ping Wu

VP Engineering and Product

Cresta

McKinsey Speaker Maksim

Maksim Ovsyannikov

EVP, Products and Design

Gainsight

McKinsey Speaker Oana

Oana Cheta

Partner

McKinsey

McKinsey Speaker John

John Larson

Expert AP

McKinsey

Josh Wolff McKinsey

Josh Wolff

Partner

McKinsey