An on-demand session for operations and transformation leaders focused on why AI investments succeed or stall. The session will explore why many organizations struggle to translate AI into measurable impact, what distinguishes those scaling AI from those stuck in pilot mode, and how organizations can pair AI investment with strong operational excellence foundations, drawing on a global survey of 1,000 executives. Participants will hear perspectives from McKinsey experts on the practical implications for their own transformation efforts. Available on demand, the event is designed for operations, transformation, and business leaders looking to unlock sustainable performance from AI.

McKinsey Operations shares this webinar on employee ownership in frontline operations. Featuring Ingersoll Rand and the nonprofit Ownership Works, the session explores how giving frontline employees an equity stake can cut attrition, lift engagement and build stronger ownership mindsets, addressing talent stability and workforce productivity across manufacturing and operations.

The session looks at the shifts reshaping field services, how organisations are tackling operational headwinds, and the building blocks needed to transform field operations and lead in service delivery.