COO Academy Europe: Thriving in a Complex and Digital World

Name: COO Academy Europe: Thriving in a Complex and Digital World
Start: 2025-10-09T00:00:00Z
End: 2025-10-09T00:00:00Z
Location: Venice, Italy

October 9, 2025 Venice, Italy

Event details

In today’s increasingly complex world, Chief Operating Officers are at the forefront of navigating volatile geopolitical conditions and the rapid acceleration of digital and AI technologies. As operations leaders, COOs are playing a pivotal role in co-shaping and delivering company strategy amidst these disruptions.

Register your interest in attending this exclusive COO Academy event October 9, with an optional dinner on October 8, designed specifically for operations leaders like you. Together, we will explore the evolving context in which COOs operate, examine how Digital and AI are transforming operations, and discuss what it takes to thrive in this critical role.

What to expect:

Insights from McKinsey experts on the macroeconomic climate and its implications for operations
Real-world examples of how leading organizations are embracing change, leveraging AI across functions, and driving competitive advantage—featuring live demonstrations
Peer discussions on the evolving role of the COO and the core elements of a winning COO agenda

This is a unique opportunity to connect with fellow operations leaders, gain actionable insights, and shape the future of operations in your organization.

Summary

An in-person academy for Chief Operating Officers focused on navigating geopolitical volatility and accelerating digital and AI technologies. The session explores the changing context COOs operate in, how AI is transforming operations, and what it takes to thrive in the role, including how organizations can harness AI for competitive advantage. Participants will hear from McKinsey experts and fellow operations leaders and exchange approaches to shaping a winning COO agenda. Taking place in Venice, Italy, on October 9, 2025, the event is designed for COOs shaping the future of operations.

You may be interested in

View all events

COO Excellence Masterclass

November 18 - 20, 2026 Paris, France

COO Excellence Masterclass is an invitation-only, in-person masterclass for a select group of senior operations executives focused on peer-to-peer learning. The session will explore candid, confidential discussions on leading global operations, guided by McKinsey Partners and facilitated by former COOs and CEOs with proven track records. Participants will hear perspectives from peer COOs and senior executives and exchange practical approaches drawn from real operational experience. Taking place over two days from November 18 to 20, 2026, the event is designed for COOs and senior operations leaders looking to engage with peers outside their own organization.

Customer Experience Senior Leaders Roundtables

September 16 - 17, 2026 Brussels

October 5 - 6, 2026 Toronto

Customer Experience Senior Leaders Roundtables is an in-person roundtable series for senior customer experience leaders focused on the state of AI in care. The session will explore how gen AI, agentic AI, and concierge-level service are reshaping customer experience, including how organizations can use it for operational resiliency, demand deflection, and emerging commercial models. Participants will hear perspectives from McKinsey experts and industry leaders and exchange practical approaches to delivering value. Roundtables will be hosted in Europe and North America. Interested leaders are encouraged to register their interest to receive notifications when new sessions are announced.