Unlocking the Power of Process Intelligence in Healthcare Services and Beyond

October 2, 2025
11:00 AM ET

October 2, 2025
11:00 AM ET

In this webinar, we will explore how process intelligence can revolutionize customer experiences, back office functions while boosting performance and productivity especially in the healthcare and service sectors. Join McKinsey expert Jung Paik and guest speaker Mike Kaufmann, a seasoned healthcare leader and former CEO of a Fortune 15 company, will share his expertise on optimizing processes across diverse industries. Join us to discover the untapped potential of process mining and intelligence and learn how it can drive significant improvements in services in your organization.

Presenter IconSpeakers

Speakers

Mike-Kaufmann_Celonis-1-2048x1326

Mike Kaufmann

Chairman for North America

Celonis

Jung Paik

Partner

McKinsey & Company