Services Rewired Summit North America

Join senior leaders from across North America and McKinsey experts at the Services Rewired Summit North America for the definitive knowledge exchange on driving productivity in front, mid and back-office operations and rewiring the business and organizational fundamentals to stimulate future growth.

Post pandemic, productivity levels have not returned to meet expectations of business leaders, or shareholders. New levers are needed to drive a step-change in performance, efficiencies and improved outcomes for customers and for employees across the value chain.

The answer lies in rewiring your service operations: infusing the right technology where and when it matters, and improving experiences for both employees and customers, to drive productivity outcomes.

This summit is designed for CxOs and senior leaders who are considering or leading transformations across internal and external service hubs and navigating challenges including:

• Delivering a digital transformation across HR, Finance, or Marketing functions
• Driving exceptional operational excellence in customer care operations
• Building the next generation of global business services leveraging the latest innovation in AI and tech
• Creating new operating models to drive performance in operations and navigating seismic shifts in global talent pools

Please supply your contact information using the form below to register your interest for this event and more details including date and city will be shared when available.