McKinsey Talks Operations

Cutting through the noise to transform strategy into lasting Operations success

In a rapidly evolving environment, Operations strategy can drive productivity and resilience, and capture new opportunities for competitive advantage.

Join the conversation with McKinsey experts and industry leaders, in this active program that showcases the latest thinking in Operations excellence.

Use these pages to explore the opportunities, register for events, and become part of the McKinsey Talks Operations community.

Let’s talk

Presenter Icon Upcoming Events - Virtual

Presenter IconVirtual
September 17, 10:30 AM ET

COO Excellence Forum Productivity at the core: how COOs deliver strategy

Senior Operations leader knows this simple truth: delivering the company’s strategy isn’t just part of the job—it is the job. While...
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there are many paths to achieving that goal, none can succeed for long without increased productivity, the foundation for financial performance and economic growth. Productivity, like so much else in operations, is a matter of strategic prioritization. COOs need to cultivate a culture and mindset of productivity across all operations functions, making nuanced decisions to unlock outsized gains.
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Presenter IconVirtual
September 26, 2025
11:00 AM ET

Managing tariff response and exposure

Series of executive briefings – 2025 program

As geopolitical tensions persist, global trade dynamics are becoming increasingly complex, and many business leaders find themselves...
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waiting for the unknown. Join our upcoming webinar session as we discuss how you can move forward amid rapidly reconfiguring trade relationships—regardless of the way current tariff talks play out.
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Presenter IconVirtual
October 2, 2025
Time to be confirmed

The Titanium Economy: Achieving profitable growth with a customer backed business model to drive value creation

Manufacturing & Supply Chain

Among a sample of 2,300 global companies, multiples have increased by 78% while economic profit has declined by 33% since 2010, resulting...
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multiple expansion to contribute over 90% of total shareholder value creation. Industrials valuation story, while driven by multiple expansion, has been buttressed by consistent profitability. This session will explore how Titanium Economy companies can leverage customer insights to drive value creation and sustain growth by aligning on customer-centric business models. We will discuss strategies for aligning business models with customer needs, optimizing product offerings, and enhancing customer experiences to build long-term loyalty and profitability. Join us to gain actionable insights on creating a resilient and customer-backed business model that drives sustainable growth.
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We regularly host webinars across a wide range of Operations functions and topics. View all broadcast and virtual events—and our extensive archive.

Presenter Icon Upcoming Events - Hybrid & In-person

Presenter IconHybrid & In-person
September 9 -11, 2025 | Los Angeles, CA

10th Global Infrastructure Summit: A new era for infrastructure

Capital Excellence

The world’s leaders in infrastructure and capital projects will gather in Los Angeles at a pivotal moment for the sector.

Presenter IconHybrid & In-person
September 10–11, 2025 | Prague

Future Forward: Agentic AI in Global Business Services

Service Operations

This event will offer a unique opportunity to explore cutting-edge advancements and best practices in the GBS space at select centers in...
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the region and hear from a select group of global experts who will share their experiences and insights on how AI is revolutionizing business services and driving innovation.
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Presenter IconHybrid & In-person
September 15-16, 2025 | Lago Maggiore, Italy

Europe CPO Roundtable

Product Development & Procurement

This year’s roundtable will circle around the question how one can thrive in a new geopolitical reality. Rather than solving for the...
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near-term and mitigating risks when they occur, how can procurement organizations get ahead of the game and proactively create resilience?
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We regularly host events including summits, round table discussions, expos, and more across a wide range of Operations functions and topics. View all in person and hybrid events here.

Presenter IconLatest Podcasts

Presenter IconPodcast
July 30, 2025

Rewriting the robotics playbook: From promise to performance

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Presenter IconPodcast
July 23, 2025

The robotics revolution: Scaling beyond the pilot phase

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Presenter IconPodcast
July 3, 2025

Tariffs and trade: Preparing for the unpredictable

Listen to the full McKinsey Talks Operations podcast archive.