McKinsey Talks Operations
Cutting through the noise to transform strategy into lasting Operations success
In a rapidly evolving environment, Operations strategy can drive productivity and resilience, and capture new opportunities for competitive advantage.
Join the conversation with McKinsey experts and industry leaders, in this active program that showcases the latest thinking in Operations excellence.
Use these pages to explore the opportunities, register for events, and become part of the McKinsey Talks Operations community.
Upcoming Events - Virtual
Virtual
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The Titanium Economy: Developing a balanced approach to talent acquisition, development, and retention
The US manufacturing industry had 584,000 job openings in January 2024—indicative of a significant shortage of skilled workers. While...
More there are some industry outliers, the hiring crunch, coupled with an aging workforce and high turnover in the skilled trades has compounded the labor challenge for many US manufacturers.
By understanding the balance of talent in every market where they operate, organizations can better prioritize their approaches to talent acquisition, development, and retention in line with local needs.
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Virtual
Time to be confirmed
The Titanium Economy: Achieving profitable growth with a customer backed business model to drive value creation
Among a sample of 2,300 global companies, multiples have increased by 78% while economic profit has declined by 33% since 2010, resulting...
More multiple expansion to contribute over 90% of total shareholder value creation. Industrials valuation story, while driven by multiple expansion, has been buttressed by consistent profitability. This session will explore how Titanium Economy companies can leverage customer insights to drive value creation and sustain growth by aligning on customer-centric business models. We will discuss strategies for aligning business models with customer needs, optimizing product offerings, and enhancing customer experiences to build long-term loyalty and profitability.
Join us to gain actionable insights on creating a resilient and customer-backed business model that drives sustainable growth.
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Virtual
Managing tariff response and exposure – Perspectives for Operations leaders
To help you navigate this ever-evolving geopolitical landscape, we are offering a series of executive briefings to manage tariff response...
More and exposure over the course of the next few months.
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We regularly host webinars across a wide range of Operations functions and topics. View all broadcast and virtual events—and our extensive archive.
Upcoming Events - Hybrid & In-person
Hybrid & In-person
10th Global Infrastructure Summit: A new era for infrastructure
The world’s leaders in infrastructure and capital projects will gather in Los Angeles at a pivotal moment for the sector.
Hybrid & In-person
Europe CPO Roundtable
This year’s roundtable will circle around the question how one can thrive in a new geopolitical reality. Rather than solving for the...
More near-term and mitigating risks when they occur, how can procurement organizations get ahead of the game and proactively create resilience?
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Hybrid & In-person
Customer Care Roundtable: Customer Care as a Strategic Asset
As customer needs change, the pace of development in gen AI technology including agentic AI, autonomous agents, and concierge-level...
More services for customers, could change the face of customer care. Join McKinsey experts and industry leaders to explore the state of customer care and how AI can be leveraged for operational resiliency, demand deflection and more.
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We regularly host events including summits, round table discussions, expos, and more across a wide range of Operations functions and topics. View all in person and hybrid events here.
Latest Podcasts
Listen to the full McKinsey Talks Operations podcast archive.