McKinsey Talks Operations

Cutting through the noise to transform strategy into lasting Operations success

In a rapidly evolving environment, Operations strategy can drive productivity and resilience, and capture new opportunities for competitive advantage.

Join the conversation with McKinsey experts and industry leaders, in this active program that showcases the latest thinking in Operations excellence.

Use these pages to explore the opportunities, register for events, and become part of the McKinsey Talks Operations community.

Let’s talk

Presenter Icon Upcoming Events - Virtual

Presenter IconVirtual
September 26, 2025
11:00 AM ET

Managing tariff response and exposure

Series of executive briefings – 2025 program

As geopolitical tensions persist, global trade dynamics are becoming increasingly complex, and many business leaders find themselves...
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waiting for the unknown. Join our upcoming webinar session as we discuss how you can move forward amid rapidly reconfiguring trade relationships—regardless of the way current tariff talks play out.
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Presenter IconVirtual
October 2, 2025
11:00 AM ET

Unlocking the Power of Process Intelligence in Healthcare Services and Beyond

In this webinar, we will explore how process intelligence can revolutionize customer experiences, back office functions while boosting...
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performance and productivity especially in the healthcare and service sectors. Join McKinsey expert Jung Paik and guest speaker Mike Kaufmann, a seasoned healthcare leader and former CEO of a Fortune 15 company, will share his expertise on optimizing processes across diverse industries. Join us to discover the untapped potential of process mining and intelligence and learn how it can drive significant improvements in services in your organization.
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Speakers: Mike Kaufmann, Jung Paik

Presenter IconVirtual
October 2, 2025
Time to be confirmed

The Titanium Economy: Achieving profitable growth with a customer backed business model to drive value creation

Manufacturing & Supply Chain

Among a sample of 2,300 global companies, multiples have increased by 78% while economic profit has declined by 33% since 2010, resulting...
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multiple expansion to contribute over 90% of total shareholder value creation. Industrials valuation story, while driven by multiple expansion, has been buttressed by consistent profitability. This session will explore how Titanium Economy companies can leverage customer insights to drive value creation and sustain growth by aligning on customer-centric business models. We will discuss strategies for aligning business models with customer needs, optimizing product offerings, and enhancing customer experiences to build long-term loyalty and profitability. Join us to gain actionable insights on creating a resilient and customer-backed business model that drives sustainable growth.
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We regularly host webinars across a wide range of Operations functions and topics. View all broadcast and virtual events—and our extensive archive.

Presenter Icon Upcoming Events - Hybrid & In-person

Presenter IconHybrid & In-person
Fall dates available

Change Leaders Forum at the Innovation & Learning Center

Capital Excellence

Participants will join a small group of their peers at our capability center in Atlanta for an unparalleled, immersive learning journey.

Presenter IconHybrid & In-person
October 1-2, 2025
Sundance, Utah

Project Executive Summit 2025

Capital Excellence

Join us for the 10th edition of McKinsey & Company’s Project Executive Summit, our flagship Capital Excellence event. This...
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invitation-only forum convenes senior executives from capital-intensive industries to explore challenges and opportunities in project delivery, from building capabilities and driving EPC partnerships to applying gen AI and navigating inflationary pressures. This is a closed-door forum, by invite only, which allows participants to share insights and experiences confidently among peers. Held under Chatham House Rule, the summit offers rich, peer-driven conversations, all set in the scenic backdrop of Sundance, Utah.
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Presenter IconHybrid & In-person
Amsterdam, Netherlands,
October 7-9, 2025

DPW Amsterdam

Procurement Leaders

Join our sessions at this year’s Digital Procurement World in Amsterdam and explore the latest trends in digital procurement and how...
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leaders need to reimagine the procurement function to stay competitive in an ever-evolving world.
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We regularly host events including summits, round table discussions, expos, and more across a wide range of Operations functions and topics. View all in person and hybrid events here.

Presenter IconLatest Podcasts

operations-dual-mission-as-costs-of-emissions-rise
Presenter IconPodcast
August 28, 2025

Operations’ dual mission as costs of emissions rise

Presenter IconPodcast
July 30, 2025

Rewriting the robotics playbook: From promise to performance

hero-the-robotics-revolution-1536x864
Presenter IconPodcast
July 23, 2025

The robotics revolution: Scaling beyond the pilot phase

Listen to the full McKinsey Talks Operations podcast archive.